Products
AI Agents that automate patient engagement from inquiry to booking to follow-up.
Deploy healthcare-specific AI Agents across WhatsApp, Messenger, Viber, LINE, Telegram, SMS, and Web — integrated with your EMR, HIS, CRM, scheduling, and quality systems.
Humans for care. AI for everything else.
Humans for care. AI for everything else.Deploy one agent for a specific workflow, or connect the full suite to automate the patient journey across inquiries, recommendations, booking, pre-admission, education, monitoring, surveys, and re-engagement.
FAQ Agent
Deflect repetitive patient inquiries before they reach your call center.
Answers questions about services, doctors, locations, pricing, insurance, preparation instructions, and operating hours — in the patient's language, across their preferred chat channel.
Outcomes
- Reduce repetitive call-center and front-desk inquiries
- Give patients instant answers, 24/7
- Escalate complex or sensitive cases to the right human team
- Keep answers consistent across departments, services, and locations
Channels
Integrations
Scheduling Agent
Let patients book, reschedule, and confirm appointments without calling.
Checks live availability, matches patients to the right slot, and books, reschedules, or confirms appointments directly against your EMR, HIS, or scheduling system.
Outcomes
- Convert inquiries into confirmed appointments
- Reduce manual scheduling workload
- Send reminders to reduce no-shows
- Sync appointment availability across EMR, HIS, and scheduling systems
Channels
Integrations
Recommendation Agent
Guide every patient to the right doctor, service, or care pathway.
Recommends the right specialist, service line, screening package, or wellness program based on the patient's profile, location, insurance, symptoms, and described concerns.
Outcomes
- Improve inquiry-to-booking conversion
- Match patients to the right specialist on the first try
- Recommend relevant packages contextually
- Reduce misrouted appointments and unnecessary back-and-forth
Channels
Integrations
Pre-Admission Agent
Replace paper intake with structured digital pre-admission.
Guides patients through pre-admission forms, ID checks, fasting instructions, consent, payment, and preparation steps — writing structured data back into the EMR or hospital system.
Outcomes
- Reduce paper intake and manual data entry
- Cut day-of-procedure delays
- Capture structured data directly into hospital systems
- Help patients arrive prepared and informed
Channels
Integrations
Remote Monitoring Agent
Monitor patients between visits and escalate when care teams need to act.
Sends scheduled check-ins for symptoms, vitals, medication adherence, and recovery progress — escalating to the care team when responses cross a clinical threshold.
Outcomes
- Identify at-risk patients earlier
- Reduce manual call-back workload
- Configure alert thresholds by protocol
- Maintain an auditable trail of every patient response
Channels
Integrations
Marketing Conversion Agent
Recover lost revenue from patients who drop off.
Runs targeted WhatsApp, Viber, Messenger, and SMS campaigns for screenings, vaccinations, wellness packages, and follow-up care — then nudges patients until they book, attend, or purchase.
Outcomes
- Recover missed appointment and campaign revenue
- Re-engage patients who clicked but did not book
- Track funnel conversion from campaign to appointment
- Run compliant outbound template messaging
Channels
Integrations
Patient Education Agent
Send the right education to the right patient at the right moment.
Delivers personalized education flows for chronic disease, pre-op preparation, post-op recovery, medication adherence, and care plan instructions — branched by patient response.
Outcomes
- Improve completion of patient education programs
- Help patients prepare before and after procedures
- Reduce repetitive “how do I prepare?” calls
- Free clinicians from repeating routine instructions
Channels
Integrations
Patient Survey Agent
Collect PROMs, PREMs, CSAT, and quality surveys at clinical scale.
Collects patient-reported outcomes, patient experience surveys, CSAT, and quality reporting data through chat — making it easier for patients to respond and for care teams to act on results.
Outcomes
- Increase PROM, PREM, and CSAT uptake
- Build real-time outcome dashboards
- Support quality reporting and accreditation workflows
- Close the feedback loop with surgeons, clinicians, and care teams
Channels
Integrations
See how Bot MD can automate one of your patient workflows in 30 minutes.
Bring us a workflow — patient inquiries, appointment booking, pre-admission, patient education, surveys, remote monitoring, or campaign conversion. We’ll show how an AI Agent can handle it across chat, integrate with your systems, and escalate safely to your team.